Customer Testimonials

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DealerRater Oct 30, 2024

Very quick response on emails. Michael and Yasser were great to work with answered all questions. Whole process was easy and stress free. No pressure

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DealerRater Oct 26, 2024

Straight forward, friendly, no pressure sales. I've been a customer for years! I highly recommend Portsmouth Ford.

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DealerRater Oct 17, 2024

My first time buying at Portsmouth Ford they had the best selection of the vehicle I was looking to purchase. There was no hassle. They were honest and fair. Looking forward to doing business with them again in the future for my next purchases.

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DealerRater Oct 1, 2024

Very helpful not pushing something not interested in and fair price. Would recommend to someone in market.

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DealerRater Sep 3, 2024

Eddie and the other staff I dealt with were excellent. Quick and easy with no hidden cost.

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DealerRater Sep 2, 2024

This is our 4th purchase from Portsmouth Ford. That should tell you all you need to know. To be honest, I did shop around prior to this purchase and came to realize that Portsmouth Ford was the place I needed to shop. No pressure. No hidden fees. Great communication and no one wasted my time. Mike Biggers is the best no pressure salesperson I have ever dealt with. Mike knew what I was looking for, kept me in the loop and had me in and out in record time when I found the vehicle I wanted. I can not say ...

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DealerRater Aug 22, 2024

It was a pleasure to deal with on every aspect in and out throughout the whole process

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DealerRater Aug 19, 2024

We drove down from Vermont and Portsmouth Ford met all our expectations. Our experience was very positive.

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DealerRater Aug 18, 2024

Puts the customer first. No dealer fees. Expansive inventory. Efficient and quick buying process. Shout out to Braedon Mangus ( sales) and Stephen LaFrance ( business mgr ) who handled my purchase of a Maverick Lariat. Both extremely knowledgeable and amiable. A definite 5 STAR operation. Highly recommend.

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DealerRater Aug 16, 2024

No hidden fees (that's right, no "document fee" either as they promise), fair trade-in value, no pressure. What you see is what you get. Michael was easy to work with.

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DealerRater Aug 16, 2024

Mike was great to work with made the experience as good as it could get. Mike came in on is day off on the day that I could take delivery. Overall a great experience!!

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DealerRater Aug 5, 2024

Great dealer, good communication, nice people. I bought a Raptor and I live in CA and it was a smooth transaction.

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DealerRater Jul 26, 2024

Best car buying experience we could ask For. No pressure at all. We visited another Ford dealer to compare and on came the pressure and psychological tactics, none of that at Portsmouth Ford, just patience, information and let us decide over a week! Very happy. Kelly our salesman was the best!

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DealerRater Jul 23, 2024

Amazing work they're doing there. I worked with Josh and he helped me as someone with anxiety to make things as seamless as possible, he even helped get the car home for me. I highly recommend it here, they couldn't have done a better job.

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DealerRater Jun 12, 2024

It was easy: I made an apt online which was convenient. The sales guy was nice and informative. Had knowledge on the vehicle I was looking at. He made the buying process easy. Purchased a 2021 ranger XLT. I love my new truck.

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DealerRater Jun 8, 2024

Best dealership in New England we will continue to come here they make it easy and simple process

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DealerRater Jun 3, 2024

We are a repeat customer of Portsmouth Ford. They always treat you right and they always, always have the best deal. I highly recommend anyone who is shopping for a vehicle, new OR used, to go see Kurt at Portsmouth Ford. You won't regret it!

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DealerRater May 30, 2024

I love my mustang. Braeden did a great job. I will return in the future for another.

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DealerRater May 6, 2024

Always Professional and Personable Outstanding Service from Eddie Francis This is my 6th or 7th vehicle from Portsmouth Ford

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DealerRater Apr 22, 2024

Easy purchase but I had to make an appointment to have the included received hitch installed after I purchased the vehicle. I live 75 miles from the dealership, and the installation is 4 hours. This oversight was very inconvenient to me since it took 7 hours out of my day with travel time.

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DealerRater Apr 19, 2024

LWAYS PROFESSIONAL AND PERSONABLE! RELIABLE AND WILLING TO WORK TO FIND THE RIGHT Car for you, Love their service!

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DealerRater Apr 17, 2024

Braedon did a great job helping me find some great vehicles. Portsmouth Ford was a pleasure to work with. Ty to the satff!

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DealerRater Apr 4, 2024

I ordered a Maverick through Portsmouth Ford despite the fact that they were not my closest Ford dealer. They were the one dealer to explain the order process and make it easy to do so. No down payment required. It did take about 9 months for the truck to be built, during which time they checked in to see if I was still interested. When it was finally built and then shipped, they checked again to make sure I still wanted it. I arrived at the dealership having never driven nor sat in the Maverick. All my research had been done ...

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DealerRater Apr 2, 2024

Best car buying experience I've had! I've bought maybe maybe 10 vehicles over the years and this has been by far the easiest, stress free dealer experience I have had. Timothy was amazing to work with, he was super helpful, had great communication and overall made it a great experience. I drove 4 hours to buy my truck here and it was well worth it. No xx, these guys are true to their word. Also worked with Will to finish the deal who was great as well. Portsmouth Ford is far superior to any other dealer I've worked with. ...

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DealerRater Apr 1, 2024

Always great service. Great prices and personable service. Jake did a great job, will purchase here again.

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DealerRater Mar 31, 2024

Attentive soft sell approach - no pressure or gimmicks. Took just enough of my time not to annoy me.

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DealerRater Mar 27, 2024

One of the best dealerships I've ever encountered amazing sales agent and manager to the financial man

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DealerRater Mar 12, 2024

Another great experience at Portsmouth Ford! Purchased my lease, they gave me the buy out amount over the phone so I could have a check ready. Was in and out in 45 minutes. Couldn't be happier with the quickness and professional staff! I have purchased and leased a number of vehicles from them, even though they are over an hour away. Well worth the trip and highly recommend!

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DealerRater Mar 10, 2024

Smooth simple transaction. Like buying groceries! A fair price from the start with no games back and forth to the Sales Manager.

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DealerRater Feb 24, 2024

Great dealership and Mike Shannon was very quick to respond and stay in touch throughout the entire process of ordering my Bronco.

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DealerRater Feb 11, 2024

Kurt and staff were very cordial and professional. Up front pricing and no hassles, buying here was a very relaxing experience!

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DealerRater Jan 20, 2024

We went to buy the maverick. The salesman was the best. Very knowledgeable explaining everything. We have been very satisfied with our salesman Bill.

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DealerRater Jan 12, 2024

Excellent service and extremely knowledgeable sales staff. Over the years I have purchased numerous cars/trucks from various dealers and this was, hands down, my best experience in purchasing a new vehicle.

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DealerRater Jan 9, 2024

I had an excellent experience buying my new Ford F150. My salesman; Mike Shannon was extremely knowledgeable, truly listened to what I wanted, and was very straightforward. I ended up with a very fair deal in terms of rebates/discounts as well as the trade in value for my car. I would highly recommend Mike and the dealership to anyone interested in buying a new Ford.

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DealerRater Dec 29, 2023

The service was great! Tim was so helpful. I did not feel pressure at all.

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DealerRater Dec 24, 2023

Great experience, delivered a perfect vehicle to me, thank you. I would recommend to anyone

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DealerRater Dec 12, 2023

We have purchased four vehicles from this dealership and have always felt that I was treated fairly and with respect.

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DealerRater Nov 24, 2023

Bill Quimby was an absolute pleasure to work with. I knew what I wanted and he and his team spent months getting our F150 Lightning for us. He stayed in regular touch, let us know our options, and was entirely transparent. It was the easiest and most pleasant car buying experience we have ever had. No fees, no BS. We knew what we wanted, were good with the price, and he made it happen. Very little paperwork, total transparency, and straightforward advice. We didn't feel hard sold on anything. We just got what we wanted with good people who ...

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DealerRater Nov 12, 2023

This is the 7th vehicle that my husband and I have purchased from Portsmouth Ford. They are the best dealership to go to. Chris was the best working with us. Love my new Bronco ❤️

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DealerRater Oct 23, 2023

We bought our second ford from Portsmouth Ford. Ed was our salesman for both our cars. He is fantastic. Thanks Eddie

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DealerRater Oct 22, 2023

Chris Sawyer and the team at Portsmouth Ford gave me the best Customer Service I have ever had when buying a vehicle. Chris took his time answering all my questions. I never felt rushed. I give Chris and his team a huge thumbs up! And I am beyond thrilled with my purchase! Portsmouth Ford rocks!

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DealerRater Oct 20, 2023

My experience was relaxed and stress free. The salesman was attentive, informative and did not apply undue pressure. I Highly recommend Portsmouth Ford!!

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DealerRater Oct 16, 2023

Was a good experience. No haggling over the price. True to their word no doc or extra fees. Would shop them first in the future.

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DealerRater Oct 15, 2023

I have bought my last 4 cars from Portsmouth Ford and have been very satisfied with the service every time. The folks at Portsmouth Ford made buying a car easy and seamless. There was no pressure.

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DealerRater Oct 3, 2023

Their inventory was update, models had photographs and accurate details and pricing. Appointment times were respected. Salesman and business manager were knowledgeable and matter of fact, no pressure. And most importantly they did what they said they would do and on time. A complete experience.

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DealerRater Sep 22, 2023

This dealership is very straightforward no gimmick pricing MSRP and let you test drive it without the normal salesman pitch.

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DealerRater Sep 21, 2023

Love buying my cars and trucks from Portsmouth Ford . Shane and Mike always take good care of us ! I would recommend going to Portsmouth Ford !!!

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DealerRater Sep 18, 2023

Kurt made it stress free. No pressure to purchase a vehicle. Very accomodating answering all my questions.

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DealerRater Sep 18, 2023

Awesome experience, from order to delivery. We started at our "local" dealer in Dover to order two Mavericks. We were turned away because "Ford order system is closed on Sundays!" We were blessed to move on to PortFord and find Kelly Larson. So happy with our experience!

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DealerRater Aug 24, 2023

They were able to get me my factory order exactly as I wanted it.. Very pleased with the product and staff..

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DealerRater Aug 19, 2023

Chris was excellent to deal with very thorough, the rest of the staff were very nice and we had a pleasant experience!! Would refer all friends and family to Portsmouth Ford!!

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DealerRater Aug 10, 2023

Kelly was easy to work with, not pushy. Would recommend this dealer. When most others are still putting on a surcharge for trucks, these guys are not. Would buy from them again.

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DealerRater Jul 28, 2023

I would recommend Kurt and Portsmouth Ford very highly. He was knowledgeable, helpful, and quick to respond but not at all pushy. The process was very quick and straight forward.

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DealerRater Jul 20, 2023

I think this was the first time my car purchase was easy. I was able to work with my salesperson via text, get all my financing pre approved on line, and it took less than an hour to be driving my new car.Tim took the time to go through all the features and set up my phone. Mu bronco was worth the wait. Great experience.

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DealerRater Jul 16, 2023

Kurt is an excellent salesman, knowledgeable and accommodating. He is always ready to assist and answer any questions. If you want to walk around the lot for a while he understands that and lets you know he is available to help in any way. "High Pressure Salesman" is not a term that describes him. It has been our good fortune to have met him 14 years ago and he has helped us navigate the purchases of several cars and trucks since 2009. Have you considered cloning him?

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DealerRater Jul 11, 2023

Kurt was knowledgeable, friendly and helpful, and I was able to get a great price on my trade. Documentation and financing couldn’t have gone smoother. I love. My Bronco Sport!

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DealerRater Jul 6, 2023

Great experience, laid back and no pressure- will buy next vehicle from them-very attentive

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DealerRater Jul 3, 2023

Very friendly and accommodating. My second time with Yassa. He is the best. Car instructions (different person) was very good. Will come back for my next car.

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DealerRater Jun 26, 2023

Amazing staff . They make purchasing a car easy and fun . I really trust them and would recommend anyone interested in a car to check them out

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DealerRater Jun 26, 2023

Polite, friendly and very professional. Will recommend and use Portsmouth Ford for all of our Ford needs. From Sales to finance to service they are A+

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DealerRater Jun 22, 2023

I went through the process of ordering a Bronco. Kurt was my sales person and did a great job of keeping me informed and answering all my questions very quickly via email. Everyone at the dealership was very easy to work with and made the process very seamless.

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DealerRater Jun 20, 2023

Easy to work with dealership. They did not try to push anything on me, but rather listened to what I was asking for. Went out of their way to correct something that was incorrect from the factory. Will definitely start with them next time I look to buy a vehicle.

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DealerRater Jun 16, 2023

Easy to do business with. Complete explanations during the whole sale process from ordering to purchase.

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DealerRater Jun 12, 2023

This was second truck that I have bought from Portsmouth Ford. The first one was used which, was and still is, a great truck. This one is brand new and i cant say enough great things about this dealership. My sales person Eddy was extremely knowledgeable about the truck. He made the whole process of buying a truck super easy. I highly recommend this dealership

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DealerRater May 28, 2023

Amazing Dealership. I have purchased many vehicles from Portsmouth Ford. Curt B has been amazing.

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DealerRater May 18, 2023

Kelly and all the staff we dealt with were friendly and helpful. Would highly recommend them to friends and family.

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DealerRater May 9, 2023

Stephen was wonderful to work with. Very friendly and helpful. Took great care of all of the details

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DealerRater Apr 28, 2023

Informative, efficient, personalized sales experience. Highly satisfied and would recommend Portsmouth Ford to everyone looking for new or used car or truck.

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DealerRater Apr 24, 2023

Great dealership Timothy DiBlasi was great to work with and always emailed me right away when i had any questions or concerns.

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DealerRater Apr 24, 2023

So this is two part review! So I purchased my vehicle last year with Tim! He had made the experience super easy and was able to get me into a car I just loved! Such a great experience my mom went in yesterday! Unfortunately we did not Tim was there we had to the pleasure to work with Kelly! He was just as great! I think this dealership is amazing and love coming here! Thank you guys!

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DealerRater Apr 4, 2023

Kurt our sales representative was awesome so laid back. Let us take all the time we needed on our own. Steve was not so great. He reminded us that he had another customer waiting. Why? Are they more important? So, he really rushed us through our final paperwork.

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DealerRater Apr 4, 2023

I had the best car buying experience at Portsmouth Ford. From start to finish, they were totally transparent and made the entire process seamless. I couldn't be happier with my experience and highly recommend Portsmouth Ford.

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DealerRater Mar 18, 2023

Eddy is the best. The experience was delightful. I told him what I wanted and he made it happen. Everything was quick and easy!

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DealerRater Mar 17, 2023

Portsmouth Ford is the best fast efficient end take great care of any needs that come up. Thanks for doing a great job and keeping a smile on everyone's face.

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DealerRater Mar 11, 2023

I would buy from this dealer again, very easy process and very accommodating. Sales Person Timothy is very knowledgable and very helpful easy to work with by.

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DealerRater Feb 2, 2023

I have 2 vehicles purchased through Portsmouth Ford to date. I like the fact that I have 2 locations to choose from for service. So far I feel I have received excellent service. Their waiting room is nothing fancy and not much to do in safe walking distance. Instead they offer free shuttle service; that is a huge benefit with my schedule and owning multiple vehicles. I recommend Portsmouth Ford for cars and service both. And try out the 5-Star detailing service for just over $200. It includes the interior and exterior. This is high-level detailing that will cost you far more from 3...

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DealerRater Jan 22, 2023

Just purchased a new 2022 Escape SEL PHEV FWD from Portsmouth Ford. I worked with Yasser Elaziz and he was super helpful as we worked through the process. Portsmouth Ford offered the best discounts and overall pricing of any of the dealers within a 50 mile radius and I would highly recommend them for their No Dealer Fees and low sales pressure.

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DealerRater Jan 11, 2023

So far I've had a great experience with Portsmouth Ford. I've don't have anything to complain about!

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DealerRater Jan 6, 2023

Great dealership! Everyone was very nice and helpful and helped me be able to get my Ford bronco in which I love!

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DealerRater Jan 5, 2023

sales man Tim was easy to deal with and honest, was a great no hassle or hidden things in sale, very happy

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DealerRater Dec 31, 2022

Yasser was incredible and made the process of buying my new Bronco as well as trading in my old car completely stress free!! Highly recommend Portsmouth Ford. I will never go to another Ford dealership again.

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DealerRater Oct 21, 2022

Mike Shannon was awesome. He specked my new F150 to my last purchase, kept me informed as to where we were on the production line, and expedited the paperwork with Steve to hasten the delivery. I am an IT nitwit, so he had to assist me to get my phone linked to the phone APP. Kudos to the whole Portsmouth Ford Team, and let us not forget the Service Dept., they are very professional. Phil Caron Danvers Ma.

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DealerRater Oct 20, 2022

This isn’t the first truck that I have bought at Portsmouth Ford and won’t be the last . The sales man’s was awesome friendly and knowledgeable about the trucks that I was looking for . I would recommend them to anyone looking for a new car or truck

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DealerRater Oct 5, 2022

Salesman Kelly was great, pleasant, efficient, personable, straight forward, NOT pushy, multi tasked, recommend him highly

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DealerRater Sep 27, 2022

Sales staff is outstanding, this is the 7th vehicle my gf and I have bought from Eddy Francis. If I can find one fault it is with the dealer prep. My gf and myself both bought new cars last week and they phoned in washing both cars for us to take delivery...

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DealerRater Sep 15, 2022

Kelly was friendly, informative and very helpful! I would definitely request to work with him in the future the next time I'm in the market for a vehicle. He was never pushy or overbearing like sales people tend to be. As a sales person myself, I very much appreciated his approach.

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DealerRater Jul 24, 2022

Sales people where great Very nice to talk to I would recommend them to shop there.

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DealerRater Jul 8, 2022

Eddie Francis is the best! Came in on day off to help me! Pretty awesome.

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DealerRater May 16, 2022

Outstanding in every way! I have bought there before and will again. Salesperson was outstanding.

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DealerRater Apr 26, 2022

Awesome transaction! Porthsmouth Ford is the best dealership I have dealt with. I keep coming back to them. Thank you!

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DealerRater Apr 26, 2022

I worked with Eddy who helped me order a new 2022 Ranger. He was helpful and responsive throughout the process and not pushy at all. I'd highly recommend working with Eddy in the future.

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